1.1 We are committed to protecting the privacy of all visitors to our Website and all visitors who access our services via any of our mobile applications. (Collectively called the “Website”)
1.2 By visiting and or ordering services on our website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.
2.1 When you visit our Website or make a Hungry Monkey order via our Website, you may be asked to provide personal information about yourself such as your name, contact details and payment information such as a credit or debit card. We may also collect information about your usage of the Website and any related content.
2.2 By accessing information and services via the Hungry Monkey Website, we may collect technical information from your digital device, for example location data and certain characteristics about your device. Unless you have elected to remain anonymous through your device settings, this information may be collected and used by us.
3.1 Your information will enable us to provide you with access to the relevant parts of the Website. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this Privacy Policy.
3.2 Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.
3.3 If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out elsewhere on the Website and/or amending your profile accordingly.
4.1 The information you provide to us will be transferred to and stored on our servers.
4.2 Third parties process information such as credit card payments and provide support services related to payments for us. In addition, we may need to provide your information to any restaurants (“Partner Restaurants”) that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. Hungry Monkey will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.3 If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors.
4.4 We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Hungry Monkey, Partner Restaurants or others.
This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.
5.1 We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
5.2 Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
5.3 Unfortunately, the transmission of information via the internet is not completely secure.
Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6.1 You have the right to see the information we hold about you (“Access Request”) and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out elsewhere on this Website. In the event that you make an Access Request, we reserve the right to charge a fee of ten pounds (£10.00) to meet our costs in providing you with details of the information we hold about you.
7.1 Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.
8.1 All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: Hungry Monkey Ltd, Floor 1, Bell House, 9 Bell Lane, Gibraltar.
© Copyright 2022 – Hungry Monkey Limited, Unit 10, 43-45 Flat Bastion Road, Gibraltar, GX11 1AA. Registered Company Number 114163.
